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Terms & Conditions

  • Terms of Use


    1 Introduction

    This website www.amelies.gr is also the "Online Shop" for exhibiting and distributing products online (Retailing via Mail or Online which belongs to the Greek Company under the trade the name ALEXANDRA ROMA – LAMBRIDOU, SINGLE MEMBER PRIVATE COMPANY, with the Distinctive Title “AMELIE'S”, which is legally represented and has its headquarters in Thessaloniki, at 26 V. Irakleiou Street, 54624 (VAT No: 801495016/ A’ P.R.O. OF THESSALONIKI), General Electronic Commercial Registry (GEMI) No: 157961906000, info@amelies.gr, phone line 6996 78 78 78, which for the purposes of this brief will be called "Business" or "www.amelies.gr". The primary concern of the Company is to set out the terms and conditions that govern the rights and obligations of www.amelies.gr to all of you who visit its websites and aim to inform you of your rights and obligations and your best service to search and obtain the products you wish to buy from her store. The main purpose of the Company is to serve its customers on a daily basis and every effort is made to ensure that its customers are satisfied. The creation of this e-shop called "www.amelies.gr" aims to immediately serve and view our products in any corner of Greece immediately with a simple click, at any time and time of day. Online shopping is now becoming a simple process, always without prejudice to the adequacy of the Company's inventory. The Company aims at immediate customer service and satisfaction, with the continuous responsibility it exhibits throughout its business development, and the cultivation of trust. The user of the site acknowledges that he has read these terms, agrees with them and undertakes to comply with them. It is our obligation to keep the customer safe and always up to date. That's why you need to be aware of the following:


    In order to carry out any transaction through the online store called 'Amelie's' and to place product orders, you will be required to disclose some of your personal information. When you reach the order stage, we will ask for your full name, the address where the products will be shipped, your mobile or landline number, and your email address. The management and protection of the personal data of the visitor / user of our website is governed by these Terms of Use, as set forth in Greek Law (Law 2472/1997, as well as its Regulations) and its Decisions, Instructions and Regulations Personal Data Protection Authority for the purpose of carrying out the customer's order and will in no way be disclosed, publicized or sold to third parties unless the procedure set out in the Removal Law or any obligations arising from the national implementation of Directive 24/2006.

    Use and Use of COOKIES

    The Company may collect User IDs of the Website using certain technologies such as: cookies. Cookies are small files, which are stored on the User's hard drive of the Website and do not receive any document or file from their computer. Due to the use of cookies, the user's personal identity cannot be verified. By properly setting up your browser, you can reject cookies. Some features of this site will not be available if you choose not to use cookies. The main categories of cookies used herein are the following: a. Cookies, which do not identify and are necessary for the proper functioning of the Website and without them the Company cannot provide proper functioning of the Website. b. Cookies, which collect anonymous information about how to use the Website, such as which websites you visit most often. c. Cookies, which allow the website to remember the user's choices, such as language or region. d. Cookies, which enable the Company to locate the sites visited by the User, from which information about his interests arises and then allow us to provide a more appropriate marketing method for the consumer. This site may contain links or hyperlinks to non-business sites. These sites may have their own personal data protection terms for which the Company bears no responsibility.


    The authors of the photographs as original copyrighted works in accordance with Article 2 § 1 of the Berne-Paris International Convention, Article 2 § 1 of Law 2121/1993, as in force today and Directive 93/98 EC, have agreed to be transferred automatically ( according to section 32 § 2 of Law 2121/93, as in force today) in the respective company (AMELIE'S) the property right and all of their rights thereon to any photograph that they will create and have accepted that the respective company ( AMELIE'S) will take full advantage of these works without limitation as well as the rights to modify, reproduce, integrate and reproduce for the entire duration (Article 9 of the WIPO Copyright Act ratified by Greece under Law 3184/2003 - Government Gazette A '228 / 26.09.2003, 12 of TRIPS Agreement on Trade-Related Intellectual Property Rights, ratified by Greece with Law 2290/1995 [Government Gazette A 28] and Article 6 of Directive 93/98.


    The features of the items sold are available and you can access them by searching the name of the respective product.


    All prices quoted for products available through AMELIE'S include 24% VAT and do not include shipping or delivery costs. These prices apply to the products, but also to the quantities, provided they are available and sufficient, while AMELIE'S reserves the right to change the prices of the products sold without prior notice.


    The placement of an order through the e-shop constitutes the conclusion of a distance selling contract, regulated by the legal framework of Law 2251/1994, as amended. It constitutes a binding offer to purchase the products in question at the total price stated when submitting the order, including VAT, shipping and shipping costs, other applicable charges and any discounts you may be entitled to as a visitor / customer. You can obtain a valid order through the e-shop if you are legally competent according to the articles of the Greek Civil Code, (if you have reached the age of eighteen and you are not legally supported in entering into a contract sales). Orders may also be made by representatives of legal entities while the Company reserves the right to demand from the Supervisor or Guardian any orders that may be made by incompetent persons. Your order is completed by AMELIE'S acceptance by sending you a confirmation email to the e-mail address you indicated when submitting your order. In case you do not receive a confirmation message of your order, please contact AMELIE'S at info@amelies.gr to request successful completion of your order.


    Delivery Time - Shipping Cost Shipping costs are € 2.50 for all Greece in case of payment by bank deposit, card payment or paypal. In case of payment by cash on delivery is + 1.50 € the cost of cashing in. Shipping costs to Greece are free for orders over 60 €. Partner Couriers are General Post Office and Elta Door Door. Delivery takes 2-6 business days from the day your order is shipped (Monday to Friday). Delivery time depends on the availability of the products you have ordered as well as the shipping area of ​​your parcel.

    Delivery Time - Cyprus Shipping Costs: The courier partner for Cyprus is kronos express. The payment method is cash on delivery, either by credit or debit card payment or paypal, from our eshop. Shipping to Cyprus must be over 30 € to make the shipment cash on delivery otherwise the shipment will only be paid in advance by the e-shop. Shipping is by boat which costs 10 € (departs every Wednesday of the week and is with you from the third day onwards) ie 7-8 business days of delivery.


    G. CHANGES All changes are made within 14 days. You must have completed the entire procedure within 14 days as listed below including the receipt of your clothes change.

    The changes are made with the Elta Courier (Elta Door-Door) with the hand-to-hand procedure and the change fee is € 3 which you give to the courier upon delivery of the new package. We inform you that the product you choose for change should be of equal or of a greater value than the original product and not of lesser value. In case of additional monetary difference of the products, you will pay the monetary difference to the courier. In order to make your change, you send an email to info@amelies.gr with the information that will be requested in the procedure form that will be in your package.

    Items without packaging or with the tag damaged on the garment, or without retail proof of purchase are not accepted.
    In the unlikely event you find an error in any product, please inform us within 2 days of the receipt of your order so that it can be replaced, otherwise no change can be made. All clothing should be unattached, in its original state with all labels on it and its original packaging.
    The Company checks all returns and, if a product is not in its original state, it is returned to you without accepting its change.
    Note: when trying out clothing, make sure you do not wear perfume / aftershave, make-up or a deodorant that may leave a scent or mark on the items. We will be able to accept the change of a product if the above conditions are met.
    Any order cancellation (in whole or in part) should be emailed to info@amelies.gr. You are given this opportunity, strictly, for one hour after placing an order. After this point, cancellation is not possible and you can return and change your order once you receive it first.

    Market Withdrawal Right:
    You are entitled to withdraw from this Agreement within 14 calendar days without giving any explanation. The withdrawal period expires 14 calendar days after the day on which you acquired, or a third party other than the carrier designated by you acquired, the physical possession of the goods. In this case, you only bear the immediate cost of returning the products.
    In order to exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract with a clear purchase withdrawal request that you request us to e-mail.
    To meet the withdrawal deadline, it is enough to send your statement of exercise of your right of withdrawal before the withdrawal deadline expires.

    Consequences of withdrawal
    If you withdraw from this agreement, we will refund all money received from you (including delivery costs) upon your original order without undue delay and in any event within 14 calendar days of receiving the items you purchased from us. Return shipping costs are solely incurred by you and shipping should only be by courier and not by post. We will execute the above refund using the same payment instrument you used for the original transaction, unless you have explicitly agreed to something different. . We are entitled to delay refunds until we receive the goods back or until you provide proof that you have sent the products back, whichever occurs first.
    You must return the products to us at the following address:
    Vassileos Heraklion 26 Thessaloniki 54624 Amelies Fashion without undue delay and in any event within 14 calendar days of the date on which you declare your withdrawal from the contract. The deadline is deemed to have been met if you return the goods before the end of the 14 day period. Recall that in the case of the exercise of the right of withdrawal


    AMELIE'S has the following payment options in mind for your convenience and immediate service:
    Bank account deposit







    After depositing the money, please send us a copy of the deposit by email at info@amelies.gr
    Note: The bank deposit must be made within 48 hours of placing the order. The proof of deposit should be sent to the following e-mail: info@amelies.gr. If the deposit is not made within 48 hours, the order is automatically canceled without prior notice. Please be advised that the deposit should be from the same bank and not a third party and interbank transaction


    AMELIE'S reserves the right to renew and amend the terms of trade after prior notice and will be effective from the date they are posted on the online store. Failure to exercise any right of AMELIE'S cannot be construed as a waiver. These terms and conditions are fully compatible with applicable European and Greek law, while users recognize the right of the Company to modify the terms of these Terms in so far as they do not relate to its binding legal obligations and are unaffected by the circumstances. If for reasons of Force Majeure (natural disasters, weather, strikes, etc.) it is not possible to deliver the products you have ordered, we will notify you promptly by phone or by e-mail to find out if you immediately want to see you your order will be shipped. Amelie's is not responsible for any situation that is beyond its own responsibility and will do everything humanly possible to serve you better.


    www.amelies.gr enables its users to choose their information about new products available on the market and any other offers, payment arrangements, etc. by sending advertising-information messages to their e-mail or mail address or over the phone . Www.amelies.gr will not abuse its top service. Users are not always allowed to stop receiving advertising messages.

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