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Return policy

  • RETURN-CANCELLATION-CHANGE ORDER

    The placement of an order through the e-shop is the conclusion of a distance selling contract, regulated by the legal framework of Law 2251/1994, as amended. It constitutes a binding offer to purchase the products in question at the total price stated when submitting the order, including VAT, shipping and shipping costs, other applicable charges and any discounts you may be entitled to as a visitor / customer. You can obtain a valid order through the e-shop if you are legally competent according to the articles of the Greek Civil Code, (if you have reached the age of eighteen and you are not legally supported in entering into a contract sales). Orders may also be made by representatives of legal entities while the Company reserves the right to demand from the Supervisor or Guardian any orders that may be made by incompetent persons. Your order is completed by AMELIE'S acceptance by sending you a confirmation email to the e-mail address you indicated when submitting your order. If you do not receive your order confirmation message, please contact AMELIE'S at info@amelies.gr to request successful completion of your order.

    CHANGES

    Should you wish to make a change to either a number or a design, you must return the item you received in its original condition, Strictly within 14 days to select your change.
    Within your package you will find the change form you complete and sign up for your change in detail.
    Strictly within 14 days of receiving it to select your change. The first change of number is free. Changing the product costs $ 5.
    Procedure in both cases. STRICTLY within 14 days the parcel must have returned to us. The garment should be with its tag on the garment and the retail purchase receipt accompanying the garment.
    If any of these are not present the parcel will be returned. to you at your own expense and no change is made. Send the parcel back EXCLUSIVELY by GENERAL POST (regardless of which courier you received it) with a DISPLAY charge (ie ours) The garment must be in the condition you received it with its card and retail receipt. get in touch with you and send the new product to you. Either free of charge in the case of resizing or a charge of $ 5 per product change that you charge and pay the courier upon delivery of the new parcel. UPPER CLOTHES THAT CONFIRM YOU
    Items without packaging or with a damaged tag on the clothing, or without retail proof of purchase are not accepted.
    In the unlikely event that you will find a bug on any product, please inform us within 2 days of receipt of your order so that it can be replaced, otherwise no change can be made. All clothing should be unattended, in its original condition with all labels on it and its original packaging.
    The Company checks all returns and, if a product is not in its original condition, is returned to you without having to change it.
    Note: when testing clothing, make sure you do not wear perfume / aftershave, make-up or a deodorant that may leave a scent or mark on the items. We will be able to accept a change of product if the above conditions are met.
    Any cancellation of an order (in whole or in part) should be emailed to info@amelies.gr. You are given this opportunity, strictly, for one hour after placing an order. After this point, no cancellation is possible and you can return and change your order once you receive it first.

    Market Retreat Right:

    You are entitled to withdraw from this Agreement within 14 calendar days without giving any explanation. The withdrawal period expires 14 calendar days after the day on which you acquired, or a third party other than the carrier designated by you acquired, the physical possession of the goods. In this case you will only be charged the immediate cost of returning the products.
    In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear purchase withdrawal which you will ask us to provide. e-mail.
    To comply with the withdrawal deadline, it is sufficient to send your statement of exercise of your right of withdrawal before the withdrawal deadline expires.

    Consequences of withdrawal

    If you withdraw from this agreement, we will refund all money received from you (including delivery costs) upon your original order without undue delay and in any event within 14 calendar days of receiving the items you purchased from U.S. Return shipping costs are solely incurred by you and shipping should only be by courier and not by post. We will execute the above refund using the same payment instrument you used for the original transaction, unless you have explicitly agreed to something different. . We have the right to delay refunds until we receive the goods back or until you provide proof that you shipped the products, whichever occurs first.
    You must return the products to us at the following address:
    King Heraklion 26 Thessaloniki 54624 Amelies Fashion without undue delay and in any event within 14 calendar days of the day you indicated to us that you are withdrawing from the contract. The deadline is deemed to have been met if you return the goods before the end of the 14 day period. Please note that in case of exercising the right of withdrawal you will be charged with the immediate cost of returning the goods. You are required to dispatch the product in the proper condition in which you received it, that is to say the packaging has not been tampered with and confirms that the special marks on the product have not been removed. In addition, you must send us proof of retail sale with the product.
    Exercise of this right of withdrawal excludes bathing suits and earrings for hygiene reasons.

    Changing Cyprus.
    Changes in Cyprus are made by partner courier Kronos Express.
    Change costs 12.00 €.
    Change for Cyprus is hand in hand.
    Choose what you want your change to be and let us know either by messenger or by email. We ship your new product and when you deliver the new product you give the courier the parcel you want to return as long as it is with its card and Retail Receipt, the difference of money for the change and you receive the new parcel.

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